Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Talking Racial Equity? Make Sure You Understand These 17 Words
A good list of terms to be familiar with from Technical.ly
Capacity BuildingStaff Training racism, inclusive, diversity 2020
Virtual Homework Help Coach Online Training - San Jose CA
During the 2020 COVID-19 pandemic, San Jose Public Library moved it's homework help program online. This is the online training they use to train the… more
Job Specific Volunteer Training Homework Help, COVID-19 2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 1 of 2)
Thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA, social good… more
Capacity BuildingStaff Training racism, diversity, Recruitment, inclusive 2020
Adopt-A-Shelf Job List - Cedar Rapids Public Library IA
This is the Job List for volunteers who "Adopt-A-Shelf" at the Cedar Rapids Iowa Public Library.  A related document is the Adopt-A-Shelf volunteer… more
Job Specific Volunteer Training Shelving 2020
Volunteer COVID-19 Safety Guidelines - Cedar Rapids IA
General guidelines for volunteers returning to the library during the 2020 COVID-19 pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020
ESL Conversation Groups Go Online
This is a recording of “ESL Conversation Groups Go Online” a presentation and interactive Zoom call that the California State Library held on May 22… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
"Holds Hunter" Volunteer COVID-19 Procedure Changes - Cedar Rapids IA
Procedural changes developed for volunteer "Hold Hunters" by the Cedar Rapids Iowa Public Library during 2020 COVID-19 Pandemic.
Capacity BuildingJob Specific Volunteer Training COVID-19 2020
ESL Conversation Groups Go Online - BreakOut Discussion Group Notes
“ESL Conversation Groups Go Online” was a presentation and interactive Zoom call that the California State Library held on May 22, 2020. It's goal… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
Volunteer Safety Precautions in a Pandemic World - Indianapolis IN
Safety precautions for volunteers returning to the Indianapolis Public Library during 2020 COVID-19 pandemic.
Job Specific Volunteer TrainingCapacity Building COVID-19 2020
ESL Conversation Groups Go Online - Tools & Links Provided
“ESL Conversation Groups Go Online” was a presentation and interactive Zoom call that the California State Library held on May 22, 2020. It's goal… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 2 of 2)
Part 2 of thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA,… more
Staff TrainingCapacity Building racism, inclusive, diversity, Recruitment 2020
ESL Conversation Groups Go Online - Sample Group Meeting Plan
“ESL Conversation Groups Go Online” was a presentation and interactive Zoom call that the California State Library held on May 22, 2020. It's goal… more
Staff TrainingJob Specific Volunteer TrainingCapacity Building ESL, ESL conversation circle, COVID-19 2020
Engagement as a Path to Inclusion and Justice
This brief article from Beth Steinhorn at VQ Strategies outlines 4 questions we can all ask ourselves for developing and implementing a plan that… more
Capacity BuildingStaff Training inclusive, racism, diversity 2020
COVID-19 Safety Training - Boulder CO
This overall COVID-19 safety training serves as a portion of the training required for volunteers returning to their duties at the Boulder library.… more
Job Specific Volunteer TrainingCapacity Building COVID-19 2020
Why Diversity, Equity and Inclusion Matter for Nonprofits
This article from the National Council of Nonprofits not only describes the issue, but suggests ways to start making changes, and provides a number… more
Capacity BuildingStaff Training racism, diversity, inclusion 2020
Online Book Sales & Research Training #1: Bookbinding Styles - Mesa AZ
The Mesa Public Library in Arizona utilizes volunteers to support their huge online booksale operation. This Training Outline is one of three shared… more
Job Specific Volunteer TrainingEngaging High Impact Volunteers online booksales 2020
Book Drop Helper and Sorter Training - Boulder CO
This powerpoint training was created for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. In addition to this powerpoint… more
Job Specific Volunteer TrainingCapacity Building COVID-19, Book Drop 2020
Book Drop Helper and Sorter Training Video #1 - Boulder CO
This video was created as a portion of the training for Book Drop Helper and Sorter Volunteers returning to service during COVID-19. The training… more
Job Specific Volunteer Training COVID-19, Book Drop 2020
United for Libraries Archived Webinars
During the 2020 coronavirus pandemic, United for Libraries held and archived a number of free webinars to serve the Library Friends, Foundations and… more
Capacity Building Booksales, Bookstore, COVID-19, Friends, Friends of the Library 2020
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn
Capacity BuildingStaff Training Baby Boomers, bibliography, Lehn 2020