Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Tips & Tricks for Recruiting Online
This is the recording of a webinar presented by Jennifer Bennett, Director of Education and Training at VolunteerMatch on May 16, 2024. Passcode… more
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesStaff Training 2024
Volunteer Value Beyond Numbers, Hours and Dollars
A great summary from Sue Carter Kahl of alternatives we can use beyond just numbers, hours, and dollars to measure the value of volunteer engagement.
Staff Training ROI 2024
Creating a Diverse Volunteer Pool
This is the recording of the May 23, 2024 – Get Involved Live Zoom Conversation: Creating a Diverse Volunteer Pool. An excellent discussion for… more
Staff TrainingCapacity Building diversity, equity, inclusion 2024
Volunteer Recognition Ideas Across Generations
Ways to think about the types of recognition you provide for different generations of volunteers.
Baby BoomersMillennialsStaff Training recognition, generations 2024
Tips for Creating an Online Opportunity that Connects with Volunteers
VolunteerMatch's suggestions for how to make your volunteer opportunities postings "pop" and get more attention from potential volunteers.
VolunteerMatch Tools and ResourcesStaff TrainingOn-line Volunteer Recruitment 2024
Engaging the Volunteer of the Future
This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch.
In this webinar you’ll learn to: ~… more
Capacity BuildingStaff TrainingMillennials Millenials 2024
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more
Staff Training surveys 2024
Supporting Volunteerism by People with Disabilities
A thorough guidebook to help with attracting and engaging volunteers with disabilities.
(The document does not contain a date that it was published.… more
Capacity BuildingStaff Training disabilities, inclusive 2024
Managing Volunteer Risks -- Where Are You Now?
In this blog, Volunteers Insurance Service Association, Inc. (VIS) suggests that to know where you need to be in managing your organization’s risk of… more
Staff Training Risk Management 2024
Engaging People with Disabilities
Links to resources on this topic available from Volunteer Canada.
 
Capacity BuildingStaff Training disabilities, inclusive 2024
Working Together: Developing Neurodivergent and IDD (Intellectually and Developmentally Disabled) Inclusive Volunteer Opportunities
This webinar was recorded on June 6, 2024. Speakers: Cecily Ponce de Leon, Plano Public Library; Jungwon DeVone, Somerset County Library System; and… more
Staff Training neurodivergent, disabilities, special needs 2024
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more
Staff Training inclusive, inclusion, disabilities 2024
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
Introduction to LGBTQ+ Inclusion
This 90-minute webinar presented by All Children - All Families covers foundational information related to serving LGBTQ+ youth and families.
Topics… more
Staff Training LGBTQ+, equity, diversity, inclusion 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. 
This 60-minute webinar from the Human Rights… more
Staff Training diversity, equity, inclusion, non-binary, Gender 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. This 60 minute webinar from the Human Rights… more
Staff Training equity, diversity, inclusion, Gender 2024
Designing Volunteer Training in Niche Academy
This webinar was presented on March 27, 2024 by Join us to hear Jessica Link, Library Volunteer Supervisor, Cedar Rapids Public Library (Iowa) and… more
Staff TrainingVolunteer OrientationJob Specific Volunteer Training Niche Academy, orientation, Training 2024
Tools for Volunteer Engagement Success
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, online recruitment 2023
Get Z and Millennials: How They Use Public Libraries and Identify Through Media Use
This 2023 report is organized into five parts:

1. Gen Z library use and non-use.
2. How Gen Z and millennials use media and discover books.
3. Gen Z… more
Capacity Building Gen Z, Millennials 2023
The Four Appreciation Languages -
A nice article from Karen Knight Consulting discussing the various forms of volunteer recognition.
Staff Training recognition 2023