Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. 
This 60-minute webinar from the Human Rights… more
Staff Training diversity, equity, inclusion, non-binary, Gender 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. This 60 minute webinar from the Human Rights… more
Staff Training equity, diversity, inclusion, Gender 2024
Designing Volunteer Training in Niche Academy
This webinar was presented on March 27, 2024 by Join us to hear Jessica Link, Library Volunteer Supervisor, Cedar Rapids Public Library (Iowa) and… more
Staff TrainingVolunteer OrientationJob Specific Volunteer Training Niche Academy, orientation, Training 2024
Engaging the Volunteer of the Future
This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch.
In this webinar you’ll learn to: ~… more
Capacity BuildingStaff TrainingMillennials Millenials 2024
Surveys in Volunteer Engagement
This February 2024 Get Involved live quarterly one-hour informal Zoom conversation addressed the topic of surveys. Types of Surveys that are used in… more
Staff Training surveys 2024
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more
Staff Training surveys 2024
Supporting Volunteerism by People with Disabilities
A thorough guidebook to help with attracting and engaging volunteers with disabilities.
(The document does not contain a date that it was published.… more
Capacity BuildingStaff Training disabilities, inclusive 2024
Engaging People with Disabilities
Links to resources on this topic available from Volunteer Canada.
 
Capacity BuildingStaff Training disabilities, inclusive 2024
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more
Staff Training inclusive, inclusion, disabilities 2024
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
Introduction to LGBTQ+ Inclusion
This 90-minute webinar presented by All Children - All Families covers foundational information related to serving LGBTQ+ youth and families.
Topics… more
Staff Training LGBTQ+, equity, diversity, inclusion 2024
Activating the Power of Strategic Volunteer Engagement for a Better World
Driven by the power of volunteer energy and grounded in comprehensive research, the Initiative for Strategic Volunteer Engagement  launched to… more
Capacity Building Strategic, fund development 2023
An Introduction to Ethics for the Volunteer Engagement Profession
Katie Campbell, former Executive Director of the CCVA (Council for Certification in Volunteer Administration) and Ethics Editor Erin Spink introduce… more
Staff Training Ethics 2023
New Volunteer Manager's ToolKit
This one hour webinar recording was presented for the Get Involved initiative by Jennifer Bennett, Director of Education and Training at… more
Staff TrainingCapacity Building toolkit 2023
Tools for Volunteer Engagement Success
This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more
On-line Volunteer RecruitmentVolunteerMatch Tools and ResourcesStaff Training VolunteerMatch, online recruitment 2023
Get Z and Millennials: How They Use Public Libraries and Identify Through Media Use
This 2023 report is organized into five parts:

1. Gen Z library use and non-use.
2. How Gen Z and millennials use media and discover books.
3. Gen Z… more
Capacity Building Gen Z, Millennials 2023
The Four Appreciation Languages -
A nice article from Karen Knight Consulting discussing the various forms of volunteer recognition.
Staff Training recognition 2023
Sensory Story Time Volunteers - Redwood City CA
This one hour webinar was presented for the Get Involved: Powered by Your Library initiative on December 6 2023 by Pam Evans, Youth Services… more
Staff Training Storytime, story time, sensory, disabilities 2023
Shelve-it!
This shelving game could be used as a portion of your training for volunteers who do shelving. -- See also:
https://getinvolvedclearinghouse.org/… more
Job Specific Volunteer Training Shelving, shelver 2023
Volunteer Recognition Ideas
Sixty volunteer appreciation ideas from Keela.com
Staff Training recognition 2023