Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Keyword

Title	Keyword	Tags	Year
Equity, Diversity, Inclusion and Belonging Resources - California State Library This website of applicable materials was developed and is maintained by the California State Library.	Staff Training	diversity, equity, inclusion, belonging	2022
Staff Training: Volunteer Vaccination Verification - San Jose CA Training developed by San Jose Public Library for volunteer engagement staff at branches to learn how to do volunteer vaccine verifications in order… more	Staff Training	COVID-19	2022
Volunteer Engagement 101 This one hour archived video was presented by Carla Lehn of the Get Involved: Powered by Your Library initiative for the incoming AmeriCorps members… more	Staff Training	job descriptions, Recruitment, Staff Resistance, staff buy-in, Motivation	2022
Recruiting Local Volunteers to Increase Diversity Among the Ranks This blog post by Jayne Cravens provides some ideas for expanding diversity among your volunteers. Includes a number of links to related topics as… more	Staff Training	diversity, equity, inclusion, Recruitment	2022
Survey Design: The Top 10 Best Practices to Maximize Your Results Survey design is extremely important as it can make or break your survey's completion rate. This article reviews some survey design fundamentals, and… more	Capacity Building, Staff Training	surveys	2022
Professional Ethics in Volunteer Administration These handouts and powerpoint are from a webinar titled: "Sticky Situations: Applying Ethics to Your Work with Volunteers" presented by Katie… more	Staff Training	Ethics, CVA	2022
Service Enterprise & Libraries: Is it for you? This webinar was presented on July 27, 2022, and was presented by and based on the Points of Light Service Enterprise certification experiences of… more	Staff Training, Capacity Building	Service Enterprise, strategic planning	2022
Bringing Volunteers Back: “Re-Booting” as We Come Out of the Pandemic This one-hour live online meeting was held on July 13, 2022 and features California library volunteer engagement leaders sharing their experiences… more	Capacity Building	COVID-19	2022
Tips for Communications and outreach that honor diversity, equity and inclusion Nine tips for communication that can be used as a checklist.	Capacity Building, Staff Training	communications, diversity, equity, inclusion	2022
Library Express - Frequently Asked Questions - Indianapolis IN Prepared by the Indianapolis Public Library for their home delivery program, Library Express.	Job Specific Volunteer Training	Homebound, Home delivery, delivery	2022
Consequences of Good v. Bad Volunteer Experiences A brief article detailing a couple of ways to make your volunteers have a good experience, or to respond to situations where someone's had a bad… more	Staff Training		2022
5 Tips for Recruiting Volunteers Five recruitment tips for volunteer management consultant, Rob Jackson.	Capacity Building	Recruitment	2022
Measuring Success: Strategically Assess Your Volunteer Engagement Strategy This one hour webinar was presented on April 28, 2021 by Jennifer Bennett, Senior Manager of Education and Training for VolunteerMatch as part of the… more	Staff Training, VolunteerMatch Tools and Resources	evaluation, Assess, Strategic, Webinar	2021
Volunteers and the Law: Legal Considerations A good summary of legal issues from Tobi Johnson & Associates, 2021.	Staff Training	law, legal	2021
A Savior No One Needs: Unpacking and Overcoming the White Savior Complex White savior complex is a term that’s used to describe white people who consider themselves wonderful helpers to Black, Indigenous and People of… more	Staff Training	diversity, equity, inclusion	2021
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong A terrific brief article by Martin Cowling to help us find our way.	Capacity Building		2021
How to Write Volunteer Recruitment Messaging that Converts Strategies to enhance your volunteer recruitment.	Capacity Building	Recruitment, Volunteer Recruitment	2021
Closed Captioning Volunteer Job List - Cedar Rapids IA During the global pandemic the Library shifted to sharing more programs online and wanted to ensure the programs were accessible to those who utilize… more	Job Specific Volunteer Training, Capacity Building	virtual, virtual volunteer, remote, closed captioning, COVID-19	2021
Co-Creating Racial Equity in Volunteer Engagement - MAVA The Minnesota Alliance for Volunteer Advancement has been conducting research and education on race equity in volunteerism for 5 years. This is the… more	Staff Training	diversity, equity, inclusion	2021
Where Do I Go From Here? Engage Volunteers in New Ways Jennifer Bennett, CVA, Senior Manager of Education and Training for VolunteerMatch presented this webinar for the Get Involved Initiative on February… more	Staff Training, Capacity Building	Webinar	2021