Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Volunteer Background Checks: Giving Back without Giving Up on Privacy
How do nonprofit organizations screen volunteers? There are several options. The choices depend largely on the volunteer job involved and the… more
Volunteer Screening / InterviewingCapacity BuildingStaff Training background checks, screening 2018
Three Things We Know About Engaging Millennials in Your Cause
A quick read on what Millennials are interested in to help you in your recruitment efforts.
Millennials Millennials 2018
Getting Staff Buy-In for Volunteer Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (26.5 minutes)
Engaging Staff and Unions 2018
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and… more
Interviewing VolunteersStaff Training Fire, reject, complaints 2018
You Can't Fire Me, I'm a Volunteer!
This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.
Staff Training Fire, disgruntled 2018
Building Capacity: Strategic Volunteer Engagement
In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism… more
Capacity BuildingStaff Training Strategic 2018
Are You in a Volunteer Management Silo?
A classic piece by Susan Ellis describing why we need to get out of our comfort zone and expand our thinking once in a while.
Staff Training Professional Development 2017
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
Capacity BuildingStaff Training 2017
Checklist to Minimize the Most Common Volunteer Risks
A good basic list of issues to consider and how to approach them.
Capacity BuildingStaff Training Risk Management 2016
Why Company Sponsored Volunteer Programs are Keeping Millennials Happy at Work
What motivates millennials to stay in a job is having an impact on corporate social responsibility.
Volunteer RecruitmentMillennials Millennials, high-impact volunteers, Recruitment 2016
Help for the Volunteer Engagement Coordinator
This is a 3 minute interview with volunteer Kellie, who came on board as our volunteer Assistant Volunteer Coordinator at the California State… more
Capacity BuildingStaff Training 2015
Skilled Volunteer Interview: Public Relations Strategist
Watch this 6 minute interview with Dan, a highly skilled Public Relations volunteer who came aboard to create a statewide PR campaign for California… more
Graphic Design, Marketing and PublicityCapacity BuildingStaff Training 2015
A Few Pointers on the Unpleasant Topic of Firing Volunteers
Sarah Jane Rehnborg, Ph.D. discusses some of the "whys" and "hows" on this important topic.
Staff Training Fire, dismiss, problem 2015
Inclusive Volunteering: Recommendations for Volunteer Coordinators on how to Develop a More Inclusive Volunteer Programme
This booklet consists of two parts. Part I covers general aspects of inclusive volunteering and Part II includes recommendations for volunteer… more
Capacity BuildingStaff Training disabilities 2015
Target Market Success Story: Teen Volunteer
This 5 minute success story is an interview with a library teen volunteer coordinator and one of her awesome teen volunteers talking about what makes… more
Millennials Teen 2015
Disability Etiquette: Tips on Interacting with People with Disabilities
A pamphlet created by the United Spinal Association.
Staff Training disabilities, diversity, equity, inclusion 2015
Target Market Success Story: Volunteers with Full Time Jobs
Ever wonder how and why someone with a full time job would be willing and able to volunteer at the library? Here's a 5 minute video clip of one… more
Engaging High Impact Volunteers 2015
Virtual Volunteer - 4 minute interview
This 4 minute interview is with a volunteer who couldn't come to the library to volunteer, but still wanted to help with her high level social… more
Capacity BuildingStaff Training virtual volunteer 2015
Today's Volunteer: The Shift from Management to Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (9.5 minutes)
Capacity BuildingEngaging High Impact VolunteersStaff Training 2015
Importance of Meaningful Written Volunteer Job Descriptions
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (14 minutes)
Capacity BuildingEngaging High Impact VolunteersStaff Training 2015