Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Getting Staff Buy-In for Volunteer Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (26.5 minutes)
Engaging Staff and Unions 2018
Volunteer Management: How to Get it Right
A 2018 study by MAVA (Minnesota Association of Volunteer Administrators) showed a lack of understanding about the essential nature of volunteers and… more
Capacity Building volunteer coordinator 2018
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and… more
Interviewing VolunteersStaff Training Fire, reject, complaints 2018
You Can't Fire Me, I'm a Volunteer!
This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.
Staff Training Fire, disgruntled 2018
Building Capacity: Strategic Volunteer Engagement
In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism… more
Capacity BuildingStaff Training Strategic 2018
VolunteerMatch Re-Posting Tutorial
Reposting is THE MOST IMPORTANT step you can take to get your opportunities noticed on VolunteerMatch. Why? Because VolunteerMatch searches are… more
VolunteerMatch Tools and Resources VolunteerMatch 2018
Grow Staff Volunteer Harmony
Tips from Energize Inc. on helping staff to work more productively with volunteers.
Engaging Staff and Unions staff buy-in 2018
Small Library VolunteerMatch Success -- Johnson City TX
In this 4 & 1/2 minute video, Johnson City Texas Library Director, Maggie Goodman, shares her successful experience in posting a need for IT… more
Capacity BuildingEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources rural, small, maker space, LinkedIn, VolunteerMatch 2017
Small Library VolunteerMatch Success Story - Brownwood Texas
In this 2 minute video, Brownwood Texas Library Director, Becky Isbell, shares her successful experience in posting a need for a skilled graphic… more
Capacity BuildingEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources rural, Skilled Volunteers, VolunteerMatch 2017
Are You in a Volunteer Management Silo?
A classic piece by Susan Ellis describing why we need to get out of our comfort zone and expand our thinking once in a while.
Staff Training Professional Development 2017
Volunteers: More Work? or More Work Force? - Idaho Commission for Libraries
This is a 30 minute archived webinar, presented May 15, 2017 by Sheila Winther, Volunteer Coordinator for the Idaho Commission for Libraries. This is… more
Staff Guides for Working with VolunteersCapacity BuildingStaff Training volunteer coordinator 2017
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
Capacity BuildingStaff Training 2017
A Different Kind of Volunteer Work: More companies are encouraging employees to donate their professional expertise
This brief September, 2017 Wall Street Journal article speaks to societal factors leading to the increase in corporate pro bono programs.
Capacity BuildingEngaging High Impact Volunteers 2017
How to Turn Away Volunteers and Still Have an OK Day
In this August, 2017 article, Elisa Kosarin shares her basics for making this difficult experience manageable.
Volunteer Screening / InterviewingInterviewing VolunteersStaff Training 2017
If Your Board Looked Like Your Community
While written by an Arts organization, the 4 “Hurdles” described, along with strategies to consider and actions to take are relevant to all… more
Staff Training diversity, inclusion, inclusive 2016
Why Company Sponsored Volunteer Programs are Keeping Millennials Happy at Work
What motivates millennials to stay in a job is having an impact on corporate social responsibility.
Volunteer RecruitmentMillennials Millennials, high-impact volunteers, Recruitment 2016
Checklist to Minimize the Most Common Volunteer Risks
A good basic list of issues to consider and how to approach them.
Capacity BuildingStaff Training Risk Management 2016
Brave New World of Engaging Skilled Volunteers
Have you thought about how volunteers with specific skills could help ? This 50 minute webinar by VolunteerMatch and LinkedIn For Good to learn why… more
Volunteer RecruitmentCapacity BuildingMillennialsOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources VolunteerMatch, Volunteer Recruitment, LinkedIn 2015
Inclusive Volunteering: Recommendations for Volunteer Coordinators on how to Develop a More Inclusive Volunteer Programme
This booklet consists of two parts. Part I covers general aspects of inclusive volunteering and Part II includes recommendations for volunteer… more
Capacity BuildingStaff Training disabilities 2015
Millenials and Volunteering: Bridging the Generation Gap
Every day my LinkedIn feed and various business magazines are filled with articles about Millennials. Generally, the writer advises the reader on how… more
Millennials Millenials, young volunteers, Recruitment 2015