Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
How to Prioritize When Everything Feels Important
There's never enough time to do everything you want to do. It's a universal problem. And we all accept that fact and live with its reality until the… more
Staff Training prioritize, priorities, planning 2019
Do's and Don'ts of Supervising Library Volunteers
This July 2019 article from Public Libraries Online provides an excellent overview of working with volunteers in large and small libraries.
Capacity BuildingStaff Training supervision 2019
How to Write a Strong Reference Letter for a Volunteer
A reference letter showcases a volunteer’s achievements and the skills they’ve gained through volunteering. It can help a volunteer who is looking… more
Staff Training recognition, reference letter 2019
Gaining Staff Buy-In for Volunteer Engagement
This chart created by Carla Lehn identifies the common reasons that staff are resistant to the idea of engaging volunteers in their work, and… more
Capacity BuildingStaff Training staff buy-in 2018
Volunteer Management: How to Get it Right
A 2018 study by MAVA (Minnesota Association of Volunteer Administrators) showed a lack of understanding about the essential nature of volunteers and… more
Capacity Building volunteer coordinator 2018
Volunteer Background Checks: Giving Back without Giving Up on Privacy
How do nonprofit organizations screen volunteers? There are several options. The choices depend largely on the volunteer job involved and the… more
Volunteer Screening / InterviewingCapacity BuildingStaff Training background checks, screening 2018
Getting the Highest Visibility on VolunteerMatch – How to RePost Your Listing
Keeping your volunteer opportunity near the top of the list in your zipcode is critical to keep it visible to potential volunteers. One of the… more
VolunteerMatch Tools and Resources RePost 2018
Three Things We Know About Engaging Millennials in Your Cause
A quick read on what Millennials are interested in to help you in your recruitment efforts.
Millennials Millennials 2018
Getting Staff Buy-In for Volunteer Engagement
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (26.5 minutes)
Engaging Staff and Unions 2018
Can We Reject a Volunteer?
What do you do when someone applies to volunteer and you realize they will not work out? How can we justify rejecting anyone who steps forward and… more
Interviewing VolunteersStaff Training Fire, reject, complaints 2018
You Can't Fire Me, I'm a Volunteer!
This quick read from Blue Avocado focuses on addressing volunteer dissatisfaction points to the right way to handle disgruntled volunteers.
Staff Training Fire, disgruntled 2018
Building Capacity: Strategic Volunteer Engagement
In this Points of Light blog post, the point is made that organizations that build a culture of volunteerism, and purposefully embed volunteerism… more
Capacity BuildingStaff Training Strategic 2018
Grow Staff Volunteer Harmony
Tips from Energize Inc. on helping staff to work more productively with volunteers.
Engaging Staff and Unions staff buy-in 2018
How to Create Your Volunteer Program Budget
A format for developing a budget for your volunteer engagement service.
Staff TrainingCapacity Building budget justification 2018
GenerationOn Projects, Ideas and Resources
Looking for possible library volunteer projects for kids, teens and/or families? Check out GenerationOn's projects and resources to get some… more
Millennials Teens, family volunteering 2018
Why Should We Pay Attention to Volunteer Trends?
If we could see the coming volunteering trends, we could prepare for them, right? Thirty years ago, were there signs that volunteers wanted more… more
Capacity BuildingEngaging High Impact Volunteers trends, corporate 2018
Successfully Managing Library Volunteer Program Changes
What should you do when it’s time to change the policies and procedures that govern or guide the volunteers that work with your organization? How can… more
Capacity BuildingStaff Training change management 2018
Diagnosing the Causes of Volunteer Recruitment Problems
Jayne Cravens provides Questions to diagnose your volunteer recruitment problems.
Staff Training Recruitment 2018
VolunteerMatch Re-Posting Tutorial
Reposting is THE MOST IMPORTANT step you can take to get your opportunities noticed on VolunteerMatch. Why? Because VolunteerMatch searches are… more
VolunteerMatch Tools and Resources VolunteerMatch 2018
Revitalizing Library Volunteer Engagement
One hour archived recording of a WebJunction webinar: Library volunteerism is evolving. Gone are the days of looking for tasks to keep your… more
Engaging High Impact VolunteersEngaging Staff and UnionsOn-line Volunteer Recruitment 2018