Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Volunteers Can Make or Break Your Space: Volunteer Involvement in a Makerspace
In this July 24, 2025 webinar, Makerspace Librarian Trina Camping of the Woodland Public Library (CA) shares what she’s learned about how best to… more
Engaging High Impact VolunteersCapacity Building maker space 2025
How to Engage Gen Zers as Volunteers and Advocates
Trying to attract younger supporters sometimes feels as foreign as deciphering an ancient scroll. Compared to the traditional methods we’re… more
Capacity Building Gen Z 2025
Building the Case to Fund Volunteer Engagement
Based on our annual survey of the Get Involved listserv, we find far too many missed opportunities to engage community members as library supporters… more
Staff TrainingCapacity Building funding, staff buy-in, leadership buy-in 2025
Stop Rejecting Volunteers. Start Redirecting Them.
Redirection communicates helpfulness, preserves dignity, and keeps the door open for future connection. It is the opposite of “thanks but no thanks… more
Staff TrainingInterviewing Volunteers rejection, interview 2025
Multi-Generational Panel on Volunteering
This March 2025 panel of volunteers from varying generations provides some keen insights into engaging each group. This event was produced by the… more
Baby BoomersStaff Training generations, Gen X, Gen Y, Gen Z, Millenials 2025
Creating an Effective Volunteer Impact Story
A good volunteer impact story does more than describe what someone did — it shows why what they did mattered. It connects actions to outcomes, and… more
Staff TrainingCapacity Building public relations, leadership buy-in 2025
Creating a Diverse Volunteer Pool
This is the recording of the May 23, 2024 – Get Involved Live Zoom Conversation: Creating a Diverse Volunteer Pool. An excellent discussion for… more
Staff TrainingCapacity Building diversity, equity, inclusion 2024
Engaging Position Descriptions for Boomers and Future Generations of Volunteers
A great list of dynamic words and catchy titles to use when describing your volunteer opportunities! – created by MAVA (Minnesota Alliance for… more
Baby BoomersEngaging High Impact Volunteers job descriptions 2024
Volunteer Recognition Ideas Across Generations
Ways to think about the types of recognition you provide for different generations of volunteers.
Baby BoomersMillennialsStaff Training recognition, generations 2024
Managing Volunteer Risks -- Where Are You Now?
In this blog, Volunteers Insurance Service Association, Inc. (VIS) suggests that to know where you need to be in managing your organization’s risk of… more
Staff Training Risk Management 2024
Engaging the Volunteer of the Future
This 1 hour webinar was presented by Jennifer Bennett, Education & Training Director for VolunteerMatch in January 2024.
In this webinar you’ll… more
Capacity BuildingStaff TrainingMillennials Millenials 2024
Working Together: Developing Neurodivergent and IDD (Intellectually and Developmentally Disabled) Inclusive Volunteer Opportunities
This webinar was recorded on June 6, 2024. Speakers: Cecily Ponce de Leon, Plano Public Library; Jungwon DeVone, Somerset County Library System; and… more
Staff Training neurodivergent, disabilities, special needs 2024
Surveys in Volunteer Engagement
On February 8, 2024, this Get Involved live Zoom discussion focused on Surveys in Volunteer Engagement. The group discussed types of surveys and… more
Staff Training surveys 2024
Books and barks: Library pet programs for everyone
This quick read points to a variety of programs libraries have started focused on "furry friends." Take a look!
Staff TrainingJob Specific Volunteer Training Pet Therapy, dog, reading 2024
Engaging People with Disabilities
Links to resources on this topic available from Volunteer Canada.
 
Capacity BuildingStaff Training disabilities, inclusive 2024
The Human Side of Recruitment
This webinar was presented by Beth Steinhorn of VQ Strategies on July 10, 2024. Recruitment is more than simply posting online ads. Ultimately,… more
Staff TrainingInterviewing Volunteers Recruitment, pitch, interview 2024
Disability Awareness and Inclusive Behaviors
This is a section of another publication that provides some great guidance. It starts on Page 9 of "Serving Patrons with Disabilities in Small and… more
Staff Training inclusive, inclusion, disabilities 2024
Tips for Selecting a Volunteer Management Database
Wendy Johnson of the Indianapolis Public Library presented this session for the Get Involved Initiative in July 2024. If it's time to investigate a… more
Staff TrainingCapacity Building volunteer management system, vms, database, Tracking, Reporting 2024
Time Management for Volunteer Engagement Coordinators: Putting Volunteers to Work to Help YOU
This one hour webinar was recorded March 7, 2024, and was presented by Jennifer Bennett, CVA, Director of Education and Training for VolunteerMatch.… more
Staff Training time management, Program Assistant 2024
6 Strategies to Involve Young People in Your Nonprofit
Great suggestions from Nonprofit Tech for Good.
Millennials young volunteers 2024