Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Disability Inclusive Volunteering Toolkit
Whether your organization already understands the benefits of welcoming volunteers of differing abilities, or has less experience with including… more
Staff TrainingCapacity Building disabilities, inclusive, inclusion, diversity, equity 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. 
This 60-minute webinar from the Human Rights… more
Staff Training diversity, equity, inclusion, non-binary, Gender 2024
Inclusive Volunteering Training Video
This 8 minute video is an accompaniment to the Disability Inclusive Volunteering Toolkit developed by Volunteer Fairfax.  You can find it here:… more
Staff TrainingCapacity Building disabilities, inclusive, inclusion, equity, diversity 2024
Bibliography on Volunteer Engagement
Bibliography and Web Resources on Volunteer Engagement developed by Carla Lehn
Capacity BuildingStaff Training bibliography, Lehn 2024
Neither//Nor: Stories of Life Beyond Binary Gender
More and more people are negotiating gender beyond the binaries of Male/Female/Man/Woman/Boy/Girl. This 60 minute webinar from the Human Rights… more
Staff Training equity, diversity, inclusion, Gender 2024
Inspiring Action: How Volunteer Stories Can Drive Recruitment & Engagement
Including the story and impact of volunteers in recruitment messages can help recruit more volunteers and can help build stronger connections and… more
Staff TrainingCapacity Building Recruitment, public relations, social media 2024
Designing Volunteer Training in Niche Academy
This webinar was presented on March 27, 2024 by Jessica Link, Library Volunteer Supervisor, Cedar Rapids Public Library (Iowa) and Amy Selmi Amy… more
Staff TrainingVolunteer OrientationJob Specific Volunteer Training Niche Academy, orientation, Training 2024
Successful Volunteer Interview Strategies
This webinar was delivered October 15, 2024 by Jennifer Bennett, Director of Education and Training at VolunteerMatch. She discussed why interviews… more
Staff TrainingInterviewing Volunteers Interview Questions, interview 2024
Volunteer Value Beyond Numbers, Hours and Dollars
A great summary from Sue Carter Kahl of alternatives we can use beyond just numbers, hours, and dollars to measure the value of volunteer engagement.
Staff Training ROI 2024
How to Write Volunteer Surveys for Big Impact
Guidelines for creating your best surveys from VolunteerPro.
Staff Training surveys 2024
Creating a Diverse Volunteer Pool
This is the recording of the May 23, 2024 – Get Involved Live Zoom Conversation: Creating a Diverse Volunteer Pool. An excellent discussion for… more
Staff TrainingCapacity Building diversity, equity, inclusion 2024
Engaging Position Descriptions for Boomers and Future Generations of Volunteers
A great list of dynamic words and catchy titles to use when describing your volunteer opportunities! – created by MAVA (Minnesota Alliance for… more
Baby BoomersEngaging High Impact Volunteers job descriptions 2024
Volunteer Recognition Ideas Across Generations
Ways to think about the types of recognition you provide for different generations of volunteers.
Baby BoomersMillennialsStaff Training recognition, generations 2024
Managing Volunteer Risks -- Where Are You Now?
In this blog, Volunteers Insurance Service Association, Inc. (VIS) suggests that to know where you need to be in managing your organization’s risk of… more
Staff Training Risk Management 2024
How to Recruit and Retain Gen Z Volunteers
Interesting facts and trends about Gen Z presented by Gen Z members themselves.
Slides available here: https://drive.google.com/file/d/… more
Capacity Building Gen Z, Recruitment 2023
Volunteer Recognition Ideas
Sixty volunteer appreciation ideas from Keela.com
Staff Training recognition 2023
Mirror, Mirror on the wall - The role of self-awareness in equity work
Take a moment to read this very brief article about how to be more self aware while doing equity work.
Staff Training diversity, equity, inclusion 2023
5 Myths About Volunteer Engagement
Beth Steinhorn, President of VQ Volunteer Strategies prepared a 4 - 5 minute YouTube video on each of her top 5 Volunteer Engagement Myths. They can… more
Staff Training myths 2023
Book To Action - Solano County CA
Solano County Library's 2023 Book to Action project
Staff Training 2023
Gamifying Volunteer Training
gDo volunteers cringe when you bring up the subject of training? The author argues that gamifying volunteer training can be an effective way to build… more
Volunteer OrientationJob Specific Volunteer TrainingStaff Training Gamifying, Gamification 2023