Training Materials

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title Keyword Tags Year
Help for the Volunteer Engagement Coordinator
This is a 3 minute interview with volunteer Kellie, who came on board as our volunteer Assistant Volunteer Coordinator at the California State… more
Capacity BuildingStaff Training 2015
Volunteer Recruitment
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (20.5 minutes)
Volunteer RecruitmentCapacity BuildingEngaging High Impact Volunteers 2015
Skilled Volunteer Interview: Public Relations Strategist
Watch this 6 minute interview with Dan, a highly skilled Public Relations volunteer who came aboard to create a statewide PR campaign for California… more
Graphic Design, Marketing and PublicityCapacity BuildingStaff Training 2015
Success & Sustainability Factors
Video clip on this topic from a Get Involved Volunteer Engagement Institute in Oakland California in May 2015. (17.5 minutes)
Capacity BuildingEngaging High Impact VolunteersStaff Training Sustainability, retention 2015
Disability Etiquette: Tips on Interacting with People with Disabilities
A pamphlet created by the United Spinal Association.
Staff Training disabilities, diversity, equity, inclusion 2015
Brave New World of Engaging Skilled Volunteers
Have you thought about how volunteers with specific skills could help ? This 50 minute webinar by VolunteerMatch and LinkedIn For Good to learn why… more
Volunteer RecruitmentCapacity BuildingMillennialsOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources VolunteerMatch, Volunteer Recruitment, LinkedIn 2015
Inclusive Volunteering: Recommendations for Volunteer Coordinators on how to Develop a More Inclusive Volunteer Programme
This booklet consists of two parts. Part I covers general aspects of inclusive volunteering and Part II includes recommendations for volunteer… more
Capacity BuildingStaff Training disabilities 2015
Millenials and Volunteering: Bridging the Generation Gap
Every day my LinkedIn feed and various business magazines are filled with articles about Millennials. Generally, the writer advises the reader on how… more
Millennials Millenials, young volunteers, Recruitment 2015
Target Market Success Story: Teen Volunteer
This 5 minute success story is an interview with a library teen volunteer coordinator and one of her awesome teen volunteers talking about what makes… more
Millennials Teen 2015
Why Don't People Volunteer?
This brief article from PTO today discusses the importance of not only knowing why people volunteer, but why they don't.
Volunteer RecruitmentEngaging High Impact Volunteers Volunteer Recruitment, Motivation 2015
Target Market Success Story: Volunteers with Full Time Jobs
Ever wonder how and why someone with a full time job would be willing and able to volunteer at the library? Here's a 5 minute video clip of one… more
Engaging High Impact Volunteers 2015
Virtual Volunteer - 4 minute interview
This 4 minute interview is with a volunteer who couldn't come to the library to volunteer, but still wanted to help with her high level social… more
Capacity BuildingStaff Training virtual volunteer 2015
Checklist to Minimize the Most Common Volunteer Risks
A good basic list of issues to consider and how to approach them.
Capacity BuildingStaff Training Risk Management 2016
If Your Board Looked Like Your Community
While written by an Arts organization, the 4 “Hurdles” described, along with strategies to consider and actions to take are relevant to all… more
Staff Training diversity, inclusion, inclusive 2016
Why Company Sponsored Volunteer Programs are Keeping Millennials Happy at Work
What motivates millennials to stay in a job is having an impact on corporate social responsibility.
Volunteer RecruitmentMillennials Millennials, high-impact volunteers, Recruitment 2016
Volunteers: More Work? or More Work Force? - Idaho Commission for Libraries
This is a 30 minute archived webinar, presented May 15, 2017 by Sheila Winther, Volunteer Coordinator for the Idaho Commission for Libraries. This is… more
Staff Guides for Working with VolunteersCapacity BuildingStaff Training volunteer coordinator 2017
Volunteers are the Reputational Assets Your Organization is Overlooking
A great reminder in a brief article by Erin Rebecca Spink.
Capacity BuildingStaff Training 2017
A Different Kind of Volunteer Work: More companies are encouraging employees to donate their professional expertise
This brief September, 2017 Wall Street Journal article speaks to societal factors leading to the increase in corporate pro bono programs.
Capacity BuildingEngaging High Impact Volunteers 2017
How to Turn Away Volunteers and Still Have an OK Day
In this August, 2017 article, Elisa Kosarin shares her basics for making this difficult experience manageable.
Volunteer Screening / InterviewingInterviewing VolunteersStaff Training 2017
Small Library VolunteerMatch Success -- Johnson City TX
In this 4 & 1/2 minute video, Johnson City Texas Library Director, Maggie Goodman, shares her successful experience in posting a need for IT… more
Capacity BuildingEngaging High Impact VolunteersOn-line Volunteer RecruitmentVolunteerMatch Tools and Resources rural, small, maker space, LinkedIn, VolunteerMatch 2017