Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title	Keyword	Tags	Year
Demonstrating ROI in Volunteer Engagement You know your volunteers do valuable work -- but how do you know which of their results will be most compelling to the decision makers in your… more	Publicity and Promotion, Capacity Building, Staff Training	ROI, evaluation, budget justification, Webinar	2011
Dewey? Sure we Do - San Bernardino County Library Introduction to Dewey Decimal system for volunteer training.	Job Specific Volunteer Training	Dewey, Shelving, Training	2011
Dewey Decimal Quiz - San Bernardino County Library Quiz used in training for shelving volunteers. See also, "Dewey Quiz Answers," and "Do We Dewey? Sure We Do"	Job Specific Volunteer Training	Dewey, Shelving, Training	2011
Dewey Quiz Answers - San Bernardino County Answers to quiz used in training for shelving volunteers. See also, "Dewey Decimal Quiz," and "Do We Dewey? Sure We Do"	Job Specific Volunteer Training	Dewey, Shelving, Training	2011
Getting Staff Buy-In for Volunteer Engagement - San Jose Tips for successfully gaining Staff Buy-In for Volunteer Engagement developed by San Jose Public Library.	Engaging Staff and Unions, Staff Training		2010
Collaborating with Unions to Engage Volunteers - San Jose Tips for collaborating with the union for volunteer engagement developed and used successfully by San Jose Public Library.	Engaging Staff and Unions	Unions	2010
Volunteer Practices Continuum - San Jose, CA The practices are on a continuum that begins with statements that reflect “Volunteer Management” procedures and ends with statements that reflect “… more	Capacity Building, Engaging High Impact Volunteers		2010
Action Words for Use in Position Description Development - San Jose A terrific list of action words to assist when preparing volunteer position descriptions.	Staff Guides for Working with Volunteers, Engaging High Impact Volunteers	Position Descriptions	2010
Partners in Reading Leadership Team, San Jose, CA In this 2-minute interview with Judy Klikun, you will learn about engaging volunteer leaders, building teams and developing advocates for the library.	Capacity Building, Engaging High Impact Volunteers	adult literacy, Video, leadership team, team leaders, tutor	2010
Computer Coach Training - Huntington Beach Public Library Training provided to Huntington Beach Public Library's volunteer Computer Coach program. See also, Computer Coach volunteer position… more	Job Specific Volunteer Training	computer coach, Training	2010
Getting Staff on Board- Story Time Conductors Former Roseville library director Rachel Delgadillo talks about how she worked with her Children's Librarians to overcome their resistance to… more	Capacity Building, Engaging Staff and Unions, Staff Training	Video, Staff Resistance, Storytime, children's services	2010
Engaging Volunteers in Leadership Positions- St. Helena Public Library- TLA50 Video St. Helena Public Library presentation on using boomer and older adult volunteers in leadership roles to expand adult programming and build library… more	Baby Boomers, Capacity Building, Staff Training	Video, adult volunteers, adult programming	2010
Staff Training Syllabus - San Jose, CA Learning objectives used to train staff at San Jose Public Library on working with high impact volunteers in four 2-hour sessions. See also, a… more	Staff Training	staff training	2010
Library Directors discuss Union Issues and Staff Buy-In Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more	Engaging Staff and Unions	Unions, Staff Resistance, staff buy-in	2009
Storytime Training Guide - Roseville, CA Training Guide created by Children's Library staff at Roseville Public Library to train Storytime Conductor volunteers. See also: Getting Staff On… more	Job Specific Volunteer Training	Storytime, Storyteller, Training	2009
Confidentiality and Other Objections to Volunteers Susan Ellis writes eloquently on how to overcome staff objections to volunteer engagement.	Engaging Staff and Unions	staff buy-in	2009
Union Issues and Staff Resistance Early in the Get Involved initiative we determined that the two biggest potential internal barriers to moving toward engagement of skilled volunteers… more	Engaging Staff and Unions	Unions, Staff Resistance, staff buy-in	2008
Library Tour Guide Manual - Paso Robles, CA Guidelines and instructions for volunteers leading tours, primarily of school children, through the library.	Job Specific Volunteer Training	docent, tour guide, Tour Leader	2007
Volunteer Speed-Matching A unique volunteer recruitment technique.	Capacity Building, Staff Training	Recruitment	2005
Volunteer Involvement in California Libraries: Best Practices This is the State Library's 245 page book on Volunteer Involvement for libraries -- author Carla Lehn. Includes Chapters and sample materials… more	Volunteer Recruitment, Engaging High Impact Volunteers, Staff Training	Volunteer Recruitment, volunteer coordinator, staff training	1999