Training Materials | Get Involved! Resource Clearinghouse

Learn more about best practices in volunteer recruitment and engagement, and how to get the results you need.

NOTE: These are examples from public libraries and should be reviewed and modified to ensure fit with local policies and culture.

Title	Keyword	Tags	Year
Getting it Right! Nine Areas Managers of Volunteers Sometimes Get Wrong A terrific brief article by Martin Cowling to help us find our way.	Capacity Building		2021
Closed Captioning Volunteer Job List - Cedar Rapids IA When the library started sharing programs online they wanted to ensure they are accessible to those who utilize closed captions. This volunteer… more	Job Specific Volunteer Training, Capacity Building	virtual, virtual volunteer, remote, closed captioning, COVID-19	2021
Book to Action - Palo Alto City Library (CA) Palo Alto's Book to Action page	Staff Training	Book to action	2021
Strategies for Attracting Today's Volunteers - DOVIA Sacramento Webinar This archived webinar was presented by Carla Lehn for DOVIA Sacramento in February 2021. Learning Objectives for the session: Participants in this… more	Staff Training, On-line Volunteer Recruitment, Engaging High Impact Volunteers	Recruitment, online recruitment, Volunteer Job Description, Webinar	2021
Book to Action - Whittier Public Library CA Whittier Public Library's 2021 Book to Action project	Staff Training	Book to action	2021
Addressing Issues of Equity in Volunteerism A brief article on this important subject with some ideas about where to look and what to do.	Capacity Building	diversity, equity, inclusion	2021
Questionnaire Design Tip Sheet - Harvard University A tip sheet on question wording from the Harvard University Program on Survey Research.	Capacity Building, Staff Training	surveys	2021
A Savior No One Needs: Unpacking and Overcoming the White Savior Complex White savior complex is a term that’s used to describe white people who consider themselves wonderful helpers to Black, Indigenous and People of… more	Staff Training	diversity, equity, inclusion	2021
Outdoor Programming and Outreach Best Practices - Oklahoma City OK Developed by the Metropolitan Library System in Oklahoma City during the COVID-19 pandemic as a guide for staff.	Capacity Building	outdoor, outreach, programming, COVID-19	2021
Engaging Volunteers: A Comprehensive Literature Review Literature Review completed for AmeriCorps by ICF International in 2021.	Capacity Building, Staff Training	literature	2021
Volunteers and the Law: Legal Considerations A good summary of legal issues from Tobi Johnson & Associates, 2021.	Staff Training	law, legal	2021
Volunteer COVID-19 Safety Guidelines - Cedar Rapids IA General guidelines for volunteers returning to the library during the 2020 COVID-19 pandemic.	Capacity Building, Job Specific Volunteer Training	COVID-19	2020
COVID-19 Action Levels for Volunteers - Indianapolis IN When the Indianapolis Public Library started bringing volunteers back during the 2020 COVID-19 pandemic, they were prepared with this document for… more	Staff Training	COVID-19	2020
"Holds Hunter" Volunteer COVID-19 Procedure Changes - Cedar Rapids IA Procedural changes developed for volunteer "Hold Hunters" by the Cedar Rapids Iowa Public Library during 2020 COVID-19 Pandemic.	Capacity Building, Job Specific Volunteer Training	COVID-19	2020
Moving Forward: Taking Action on Race and Equity On Nov 19, 2020 the Points of Light Foundation hosted the first conversation in their Listen. Learn. Act to End Racism initiative, in partnership… more	Staff Training	equity, inclusion	2020
Volunteer Safety Precautions in a Pandemic World - Indianapolis IN Safety precautions for volunteers returning to the Indianapolis Public Library during 2020 COVID-19 pandemic.	Job Specific Volunteer Training, Capacity Building	COVID-19	2020
Power, Privilege, and Volunteerism Volunteerism can reinforce patterns of power and privilege (whites and people of means as volunteers, and communities of color or those without means… more	Staff Training	equity, inclusive, inclusion	2020
Introduction to Virtual Volunteering This 35 minute recording is a presentation made by Jayne Cravens of Coyote Communications for the 2020 Points of Light Conference.	Staff Training	virtual, remote	2020
Fighting Racism Through Diverse and Inclusive Volunteer Engagement Programming (Part 2 of 2) Part 2 of thoughts on how to audit your own diversity, equity and inclusion strategy (DEI) in how you engage volunteers from Jerome Tennille, CVA,… more	Staff Training, Capacity Building	racism, inclusive, diversity, Recruitment	2020
NextGen Nexus: Moving Beyond Awareness This article answers the question: How do we build awareness about our issue among young Americans?	Millennials	Gen Z	2020